Privacy Policy
Last updated: 28 October 2025
Website: www.skylinenorthadelaide.com.au
Skyline North Adelaide (“we”, “us”, or “our”) respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and store your information when you use our website or submit an enquiry.
By using this website or providing your information, you agree to this Privacy Policy.
1. Information We Collect
- Personal information: name, email address, phone number, any information you include in enquiry forms and other publicly available information about you.
- Technical information: IP address, device identifiers, browser type/version, operating system, pages visited, and time/date of visits.
- Usage, cookies & lead source: campaign UTM parameters, referral source (e.g. Google, Facebook, direct), session activity, and on-site interactions.
- Records of communications: when you contact us by phone, email, or via website forms including notes of our conversations with you.
2. How We Collect Information
- Directly from you when you submit forms, register interest, or contact us.
- Automatically via cookies, pixels and analytics tools when you browse our site or open our emails.
- From advertising platforms and property portals that refer you to us (e.g. Google Ads, Meta/Facebook, realestate.com.au).
- From publicly available sources such as business websites, public registers and news media.
3. How We Use Your Information
- To respond to your enquiry and provide information about Skyline North Adelaide and related projects.
- To understand your requirements and prioritise follow-up, including with the help of software and other tools.
- To send updates, event invitations, and marketing communications (where permitted or with your consent).
- To improve our website experience, measure campaign performance, and understand visitor interest.
- To comply with legal obligations and manage risk, fraud, or security issues.
4. Storage, Security & Overseas Disclosure
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Your enquiry details are securely stored in our customer relationship management platform, ActiveCampaign, and related service providers that apply industry-standard security measures. Some providers may host or process data outside Australia (e.g., in the United States or the European Union). Where we disclose information overseas, we take reasonable steps to ensure those recipients safeguard personal information in a way that is substantially similar to the APPs.
We may share your information with the project developer, our sales agents, our marketing agency, and service providers who help us operate (such as CRM, email, SMS, AI and search providers). They may use it only to provide services to us.
We keep information only for as long as we need it, and we do not sell your personal information.
5. Cookies, Analytics & Lead Source Tracking
We use cookies, pixels, and similar technologies to:
- Enable core website functionality and remember preferences.
- Analyse site traffic and performance (e.g., Google Analytics).
- Measure advertising effectiveness and attribute enquiries to campaigns.
You can control cookies via your browser settings. Blocking some cookies may affect site functionality. For more information on managing cookies, see your browser’s help pages.
6. Marketing Communications
If you provide your details, we may send you information about apartments, pricing updates, displays, events, and related opportunities. You can opt out at any time by clicking “unsubscribe” in our emails or STOP in any SMS, or by contacting us using the details below.
7. Access, Correction & Deletion
You may request access to, correction of, or deletion of your personal information. We will handle requests in accordance with the APPs and may require identity verification.
To make a request, contact us using the details below.
8. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
- Website: oaic.gov.au/privacy/privacy-complaints
- Phone: 1300 363 992
9. Contact Us
For privacy queries, access/correction requests, or to opt out of marketing, contact:
Skyline North Adelaide
Email: sam@skylinenorthadelaide.com.au
Website: www.skylinenorthadelaide.com.au



